FAQs – BSH for Bosch Tom Tom Spark Music promo
Q: What is the promotional period?
A: The promotional period is 29th September 2016 to 30th October 2016.
Q: How do I qualify for my reward?
A: You must purchase one of the following Bosch products:
Q: Where can I purchase these qualifying Bosch products?
A: All participating retailers: John Lewis, Currys, Argos, Amazon, AO, Bosch, Robert Dyas and Independent retailers.
To view all participating retailers click here
Q: Can I participate?
A: To be able to participate you:
- are a UK or Ireland resident aged 18 or over;
- have purchased a qualifying product from a participating retailer during the Promotion Period;
- have completed the official online registration form correctly;
- have submitted the application form within the agreed time criteria;
- have submitted a valid E-Nr number on registration form;
- have submitted an eligible proof of purchase (receipt of product bought);
- have complied with the Terms and Conditions of the Promotion;
Q: When can I claim my Tom Tom Spark Music?
A: You must visit www.bosch-tomtom-promo.co.uk 28 days after purchasing the appliance. The last day to register your claim is 26 December 2016.
Q: What am I eligible to claim back?
A: 1x free Tom Tom Spark Music in purple (small only) or black (large or small).
Q: What can I provide as proof of purchase?
A: Proof of purchase is the receipt provided by the retailer when you bought your product/s. A clear scan or photograph that shows all the wording, dates and details is needed.
Q: What If I have other products bought on the receipt other than the qualifying product?
A: You must still upload that proof of purchase, no matter how many other products are on the receipt.
Q: Do I have to complete all the fields in the online claim form?
A: Yes, you must complete the online registration form in full, along with uploading a clear copy of your proof of purchase receipt in order to qualify for the offer.
Q: Can I claim with multiple receipts?
A: Yes you can but only the receipt with the qualifying product will be validated
Q: What If I buy more than 1 qualifying product?
A: you are only eligible to claim 1 qualifying product household. Please visit https://www.bosch-tomtom-promo.co.uk/tac.php to view more about this offer.
Q: What happens to my claim after I’ve submitted my details?
A: We need to validate your details to ensure that you qualify for this offer. Please wait 7 working days and then expect an email from firstname.lastname@example.org which will contain a link to a new web page for you to claim your Tom Tom Spark Music.
Q: Where can I find my Tom Tom Spark Music redemption?
A: Your redemption is sent to you via email within 7 working days after you have registered and submitted your details at www.bosch-tomtom-promo.co.uk.
Q: What happens after I have received my email?
A: You will need to visit the link provided on your email within 7 days of receipt, choose the colour, and size of your Tom Tom Spark Music, enter your delivery details.
Q: What happens after if I have not heard from you within 7 working days?
A: If you have not heard from us and not received an email and link to the personalisation page, please contact us at email@example.com
Q: How long do I have to visit the link provided and claim my Tom Tom Spark Music?
A: You have 7 days to visit the link and claim your Tom Tom Spark Music.
Q: When is the last day I can register for this offer?
A: You must visit www.bosch-tomtom-promo.co.uk 28 days after purchasing the appliance and by 26 December 2016.
Q: How long will it take for my Tom Tom Spark Music watch to be delivered to me?
A: Successfully claimed Tom Tom Spark Music watches will be delivered within 28 days.
Q: What if I have a problem submitting my claim?
A: Please contact us via firstname.lastname@example.org or alternatively, call us on 0330 124 1220 for assistance. Lines are open Monday to Friday from 9:30 to 17:30, excluding UK bank holidays. Calls are charged at your local network rate. Callers from the Republic of Ireland will be charged at local landline rates. Calls from mobiles, and other network providers may vary. Calls may be recorded and may be monitored.
For any Bosch related services and product related queries, please click here.
UK, CI, IoM 18+. Purchase of a qualifying Bosch Athlet model required between 29.09.16 and 30.10.2016. Claims must be registered online by 26.12.2016. Reward will be sent in the form of an online voucher which can then be exchanged for a Tom Tom Spark at www.bosch-tomtom-promo.co.uk Offline route of entry available by calling 0330 124 1220 and requesting a claim form. Calls are charged at your local network rate. Consumers must wait 28 days before being able to claim. See www.bosch-tomtom-promo.co.uk/tac.php for full T&Cs and to claim.